Privacy Policy

Effective date: July 26, 2026
 

Rhizome HR (“Rhizome,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect through our website, how we use and disclose it, and the choices available to you.
 

1. Information we collect

We may collect information you voluntarily provide when you:

• Complete a website contact form

• Book an introductory call

• Communicate with us by email

• Subscribe to future updates or other communications
   

This information may include your name, work email address, company, role, meeting details, and anything you choose to include in your message.
 

Our website and service providers may also automatically collect limited technical information, such as your IP address, browser and device information, pages viewed, approximate location, referral source, and interactions with the website.
 

Please do not submit confidential employee information, sensitive personal information, medical information, or information about another individual through the website contact form.
 

2. How we use personal information
 

We may use personal information to:

• Respond to inquiries and determine whether Rhizome may be able to assist

• Schedule and manage introductory calls

• Communicate about potential or existing business relationships

• Operate, maintain, secure, and improve the website

• Understand general website usage and performance

• Prevent fraud, misuse, or security incidents

• Meet legal, regulatory, contractual, and recordkeeping obligations
   

We will not use information submitted through an inquiry to send unrelated promotional communications unless you have consented or applicable law otherwise permits it.
 

3. Consent
 

By voluntarily providing personal information through the website, you consent to its collection, use, and disclosure for the purposes described at the time of collection and in this Privacy Policy.
 

You may withdraw your consent to future processing, subject to legal or contractual restrictions, by contacting us. Withdrawal of consent will not affect processing that has already lawfully occurred.
 

4. When we share information

We may share personal information with service providers that help us operate our business and website, including:
 

• Wix, which hosts and supports the website, forms, and related functionality

• Microsoft and Outlook, where used for email, calendar management, and online meetings

• Analytics, cybersecurity, storage, and technology providers

• Professional advisers, including legal, accounting, insurance, and technology advisers
   

These providers may only use the information as necessary to provide services to us or as otherwise permitted by their agreements and applicable law.
 

We may also disclose information where required by law, to protect our legal rights or the safety of others, or in connection with a financing, reorganization, merger, sale, or transfer of all or part of our business.
 

We do not sell or rent personal information.
 

5. Processing outside Canada

Some of our service providers may process or store information outside Canada, including in the United States or other jurisdictions. When information is processed in another jurisdiction, it may be accessible to courts, law-enforcement agencies, or regulators under that jurisdiction’s laws.
 

6. Cookies and analytics

The website may use cookies and similar technologies that are necessary for security, functionality, form submissions, and user preferences.
 

We may also use analytics technologies to understand how visitors use the website. Where required, non-essential cookies will be used only after appropriate notice or consent.
 

You can manage cookies through your browser settings and, where available, through the website’s cookie controls. Blocking some cookies may affect website functionality.
 

7. Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations.

When information is no longer required, we will delete, anonymize, or securely dispose of it, subject to applicable legal and technical limitations.
 

8. Safeguards

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
 

No website, transmission, or storage system can be guaranteed to be completely secure. You should therefore use care when deciding what information to submit electronically.
 

9. Access and correction
You may contact us to request:

• Access to personal information we hold about you

• Correction of inaccurate or incomplete information

• Withdrawal of consent

• Deletion of information, where applicable

• Further information about our privacy practices
   

We may need to verify your identity before completing a request. Certain legal exceptions may limit the information we can provide or delete.
 

10. Marketing communications

We will send promotional or marketing communications only where we have the necessary consent or another lawful basis.
 

You can unsubscribe from marketing communications at any time using the unsubscribe link in the message or by contacting us. You may still receive non-promotional communications relating to an inquiry, meeting, engagement, or other business relationship.
 

11. Third-party websites

Our website may contain links to third-party websites or services. Rhizome is not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their policies before providing personal information.
 

12. Children’s information

This website is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children through the website.
 

13. Changes to this policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. The updated version will be posted on this page with a revised effective date.
 

14. Contact us

Questions, access requests, corrections, or concerns about this Privacy Policy may be directed to:
 

Privacy Officer
Rhizome HR
Email: info@rhizomehr.com
Toronto, Ontario, Canada
 

You may also have the right to raise a concern with the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.
 

Website Terms of Use

Effective date: July 26, 2026
 

These Website Terms of Use govern your access to and use of the Rhizome HR website. By using the website, you agree to these terms. If you do not agree, please do not use the website.
 

1. General information only

The content on this website is provided for general informational purposes. It is not legal, tax, accounting, investment, employment-law, or other regulated professional advice.

You should obtain advice appropriate to your organization, circumstances, and jurisdiction before acting on information presented through the website.
 

2. No client relationship

Accessing this website, completing a form, booking an introductory call, or communicating with Rhizome does not create a client, fiduciary, employment, partnership, or advisory relationship.
 

A client relationship is created only when Rhizome and the client enter into a written engagement agreement.
 

3. Advisory services

Descriptions of Rhizome’s services are general and may not reflect the exact scope appropriate for every organization.
 

Any services, deliverables, responsibilities, fees, confidentiality obligations, and other engagement terms will be governed by a separate written agreement. In the event of a conflict, the written engagement agreement will control.
 

4. No guarantee of results

Business, organizational, workforce, and transaction outcomes depend on many factors beyond Rhizome’s control. Nothing on the website constitutes a promise, warranty, or guarantee of a particular result.
 

Any examples, observations, case studies, or testimonials are illustrative and should not be interpreted as a guarantee that another organization will achieve the same outcome.

5. Permitted use

You may use the website for lawful informational and business purposes.

You may not:

• Attempt to interfere with the operation or security of the website

• Introduce malicious code or attempt unauthorized access

• Use automated tools to scrape or extract website content without permission

• Misrepresent your identity or affiliation

• Use the website or its content for an unlawful, fraudulent, or harmful purpose

• Copy, reproduce, distribute, or commercially exploit protected content without written permission
   

6. Intellectual property

Unless otherwise stated, the website and its content—including text, branding, graphics, frameworks, methodologies, downloads, and design elements—are owned by or licensed to Rhizome and are protected by applicable intellectual-property laws.
 

You may view and print limited portions for your internal, non-commercial use. No other rights are granted without Rhizome’s prior written permission.

“Rhizome,” the Rhizome logo, and related branding may not be used without permission.
 

7. Third-party websites and tools

The website may link to third-party websites, scheduling tools, platforms, or resources. These links are provided for convenience only.
 

Rhizome does not control and is not responsible for third-party content, availability, security, terms, or privacy practices. Your use of third-party services is governed by their own terms and policies.
 

8. Website availability and accuracy

We aim to keep website information useful and current, but we do not guarantee that all content will always be complete, accurate, current, available, or free from errors.
 

We may change, suspend, or discontinue any part of the website without notice.
 

9. Disclaimer of warranties

To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis, without representations or warranties of any kind, whether express or implied.
 

10. Limitation of liability

To the maximum extent permitted by applicable law, Rhizome and its partners, employees, contractors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the website.
 

Nothing in these terms excludes liability that cannot lawfully be excluded or limited.
 

11. Privacy

Our collection and handling of personal information through the website are described in the Privacy Policy above.
 

12. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles.
 

Any dispute relating to the website or these terms will be subject to the exclusive jurisdiction of the courts located in Ontario, except where applicable law requires otherwise.
 

13. Changes to these terms

We may update these Website Terms of Use periodically. Updated terms become effective when posted on this page with a revised effective date.
 

14. Contact

Questions about these terms may be sent to:
 

Rhizome HR
Email: info@rhizomehr.com
Toronto, Ontario, Canada

Accessibility
 

Rhizome HR is committed to providing its services and communications in a way that respects the dignity and independence of people with disabilities. We will provide information in an accessible format or with appropriate communication support upon request.
 

If you experience an accessibility barrier or require an accommodation, please contact us at info@rhizomehr.com. We will work with you to meet your needs in a timely manner and at no additional cost.